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Welcome to our customer service contact information page for Patagonia. You'll find various ways to get in touch with the customer service team of Patagonia on this page to address your concerns and questions, including phone numbers, email support, and live chat options. To ensure that your shopping experience with Patagonia is as smooth as possible, we strive to provide you with accurate and up-to-date contact information of Patagonia. So, if you need assistance with your Patagonia account, orders, or any other related issues, feel free to explore the options available on this page.

In this page, you will find comprehensive information on how to reach Patagonia customer service. Whether you prefer to communicate with the Patagonia team via phone, email, online live chat, or simply browse through the Patagonia help page, we have got you covered. We also provide tips on what to do when you reach a Patagonia representative, such as identifying yourself and stating your reason for calling, asking for assistance, and following instructions carefully. What’s more, With this helpful guide, you can get the help you need from the Patagonia customer service team in no time.

Patagonia Customer Service

Patagonia Toll-Free Number:

800-638-6464

phone
Other phone numbers

Patagonia Customer Service Email:

Average reply: (57 hours)

Expect replies: 24 hours, 7 days

Usually writes back @ 1:30pm

Patagonia Online Live Chat:

http://www.patagonia.com/us/home

Patagonia's Customer Service Help Page:

https://www.patagonia.com/one-percent-for-the-planet.html

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What happened: The problem: Orangic cotton

What happened: Patagonia womens ***** is the perfect pant for hot humid Southern weather that we are already experincing and will continue until November at least. It is very thin and is the best I have found to use for garden work when shorts are not appropriate. However you no longer carry this item and I have not been able to find this online anywhere in my size either new or used. I wear these pants at least twice a week and will be at a loss when they are no longer functional. I realize that you carry a lot of clothes for sports but there are many of us baby boomers who would not be caught dead in a pair of tights in our yard not matter how cool they are. Gardening is a sport to many of us who spend hours working in our yard. Capris and ankle pants are not functional when you are working around posisonous plants and those with thorns and briers. *Will you be making anything similar in the future?*Thank you.

What happened: Hello,* *My name is Emilie Jue and I am writing on behalf of my teammate Cris Benner, a fellow member of Rocky Mountain Rescue Group, who lost his home and all of his possessions in the Marshall Fire on December **th of last year. With this letter, I am humbly asking if you could consider contributing to rebuilding his rescue equipment by donating any gear from the following list: https:**docs.google.com*spreadsheets*d**Wsu*t*OXUC*Z**orGpJoEob*GiUostTaeYg*UyvL****edit?usp*sharing * *As an all-volunteer SAR team, members pay for all of the outdoor and technical gear we use on missions ourselves. We are so grateful for our pro-deal access that allows us to purchase this truly life-saving gear, but for many of us, our outdoor equipment is built up over a decade or more, and re-purchasing all of his equipment at once is a daunting task. As Cris rebuilds his life and focuses on the essentials needed for himself and his *-year-old son in the coming months, I am reaching out in case Patagonia would be able to donate any of the equipment that Cris has lost, in order to accelerate his return to normal life and volunteering. * *Rocky Mountain Rescue Group is one of the busiest all-volunteer backcountry SAR teams in the country and covers Boulder County, Colorado, with varied wilderness terrain from the iconic front range climbs in the Flatirons and Eldorado Canyon to the high-alpine terrain of the Indian Peaks Wilderness. Cris has been an active member of our team for over ** years. When not responding to search and rescue missions, he works as a PA in the emergency department of our local Boulder Community Hospital, where he was on shift the night he and about a thousand others lost their homes. * *Based on the list that we compiled and the expertise of your company, any donation in the “Clothing”, “Technical Clothing”, and*or “Winter Specific” categories would be especially helpful and truly appreciated. Cris’ information including sizes and shipping address is provided on the list linked above. * *Please feel free to contact me if you need more information.* *Thank you for your consideration and generosity.* *Emilie Jue

What happened: used it for snowboarding ... in February of **** I bought the Patagonia Men's Powder Bowl Freeride Jacket. I used the jacket only while snowboarding and I only go snowboarding * times a year while on vacation. So, if I tally up the number of days, I used this jacket, it would be about ** days ( (* years - * years for Covid) * * * ** days. I have notice that the lower back of the jacket has faded where you sit while strapping up your board. For as expensive as this jacket is I would think that it should holed up a lot longer. I really like the performance of this jacket so far, just not the looks anymore. I am skeptical about purchasing another Powder Bowl jacket in fear that the same thing will happen again. have you done any updates that would address this issue?not very cost effectivei want to know if your new versions of this jacket address this issue before i waste money** yearsno

What happened: I have my order number but the site does not have the order on my account. I want to return an item and would like the $* return label. order * US********

What happened: The problem: I have a worn wear gift card. How do I enter it at checkout

What happened: I got an email saying my order shipped on **** and it said the package would get here by the *th. I still haven't received it and am unable to track it with the tracking number that was given.

QA

What are customer support channels for Patagonia?

Patagonia provides helpful channels like email, phone, live chat, help center, etc., for customers to receive support. The Patagonia customer service team also offers social media support for quick advice and solutions.

QA

What kind of support does Patagonia offer?

Patagonia offers a comprehensive range of support channels to assist their customers with their queries and concerns. These channels include email, live chat, phone support, social media support, forum support and self-service support. Whether you prefer to communicate through written messages or voice calls, want to discuss your issues publicly or privately, or need a quick resolution or a more detailed investigation, the Patagonia customer support has various options to cater to your needs. You can choose the most convenient and suitable channel for you and get the assistance you need promptly and efficiently.

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What is WorthEPenny's Relationship to Patagonia?

To put it simply, WorthEPenny is an independent third-party website that is not related to Patagonia. WorthEPenny provides free tools and resources to assist customers in reaching Patagonia customer service more efficiently, such as the Patagonia phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Patagonia, as well as forums where Patagonia customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, like Patagonia, it is not associated with or endorsed by Patagonia.

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